Imagine placing an order online at 10 in the night and receiving the delivery at 10 in the morning. Sounds too far-fetched? Not anymore. SyberPlace, a Webstorethat sells digital technology such as smartphones, laptops, tablets and accessories, is ensuring prompt order fulfilment for its consumers across India.
But how does it do it, when other
leading e-commerce players take much longer to deliver the consumer purchase?The answer lies in its approach. Unlike e-commerce marketplaces which store items within their warehouses for shipment, SyberPlace follows a drop shipping modelthat directly dispatchesorder from vendor to customer’s location. This helps indrastically cutting down on the dispatch time, leadingto product delivery within 24 hours in tier-1 cities.
Speaking on the model, Urvesh Goel, Founder and CEO, SyberPlace.com,said, “The delay in order fulfilmentis one of the major drawbacks of the online marketplace business model and leads to a gap in the consumer’s purchase experience. This is why we chosea drop shipping approach to ensure a quick, efficient product delivery and a more seamless customer experience.”
This efficiency of product delivery is also driven by SyberPlace’s strategic partnerships with leading logistics partners such as Bluedart, Ecom Express, Go Javas, Gati and Aramex, as well as its extensive service network. The webstore currently owns warehouses in Hyderabad & Bangalore in addition to tie-ups with vendors across major commercial hubs such as Delhi and Mumbai, and delivers to more than 7000 pin codes across India, including tier-3 and tier-4 cities.
“We have always believed that geographical location should not hinder a consumer’s access to the latest technology, which is why we have partnered with major logistics players to extend the breadth of our services to even those areas where other e-commerce players do not operate. Currently, the majority of our orders come from tier-1 and tier-2 cities, which contribute 60% and 20% respectively to our overall sales, while tier-3 and tier-4 geographies also pitch in with 15% and 5% respectively. As technology adoption within these areas increases, we will be looking to further improve our service delivery network to match the increase consumer demand,” concludedSpokesperson.
SyberPlace.com is a Webstore that sells digital technology such as smartphones, laptops, tablets and accessories. Founded in 2008 in Hyderabad, SyberPlace looks to serve the aspirational needs of the Indian consumers by leveraging the abundant resources and in-depth knowledge of digital and social technology.
What differentiates SyberPlace from other online stores is the fact that it is much more than a platform for buyer-seller interaction. The company owns the responsibility for delivering an unparalleled end-to-end shopping experience to its consumers. To enable this, SyberPlace leverages technology to provide superior, easy to use and reliable storefronts while also building and managing web assets and social communities for brands. This is backed by up-to-date product information to facilitate informed buyingdecisions for the end-user. A strong customer care framework is also in place and serves to heighten the end-user brand takeaway through highly effective follow-up assistance, quick response to inquiries and dependable delivery. Moreover, it also cross-subsidises all products to promote user adoption and guaranteeing sales.
Owned and operated by SyberPlace E Solutions Pvt. Ltd, SyberPlace utilises the disruptive power of digital media to showcase the benefits of smart technologies from top brands. Following this tenet, the company has created extraordinary and profitable growth despite being unfunded. To achieve this, SyberPlace has maximised the output of its capital resources through effective allocation, while a well thought-out channel strategy is also in place to drive future growth.