Online Assessment Tools for Employee Engagement

Society for Human Resource Management (SHRM), the world’s largest association devoted to human resource management, in association with Mettl (an online assessment platform to measure, analyze and improve people skills), unveiled “India online assessment report 2014-2015”. The report, which focuses on the usage, administration, challenges and future of online assessment tools in organizations, has been published after SHRM-Mettl conducted an online survey of 361 organizations.

Companies from sectors such as
IT, manufacturing, retail, pharmaceuticals, and financial services participated in the survey. One of the key outcomes of the survey is that most Indian companies prefer using online assessment tools for employee engagement, training and development and career progressions, while only few use them for hiring purposes.

SHRM-Mettl report reveals that while a number of online assessment tools are available in today’s market, many organizations still are apprehensive to use them for various reasons. 36.09% organizations prefer face-face assessments/interviews rather than online assessment due to inability of the candidate to take online test. 26.32% of the organizations avoid usage of online assessment tools due to the cost involved in procurement and administration.

Only 23.82% of the organizations mentioned they have had good experience in using online assessment tools with the bulk being large organizations. Companies that have switched to online assessment tools from pen & paper, thus making technology the preferred mode, reported 100% satisfaction. The key parameters for organizations while procuring an online assessment tool are cost, content customization, and ease of administration and validity of the product.

Ms. Achal Khanna, CEO, SHRM India Operations, said, “Organizations are increasingly realizing the importance and effectiveness of online assessment tools and most of them are using these tools for employee engagement and training. However, we also discovered from survey results that online assessment tools are yet to find favour with most organizations in their pre-hiring process. I believe organizations need to select candidates with the right attitude and behavioural traits so that they seamlessly fit into the company's culture and turn out to be a high performer. It is here that online assessment tools can play a critical role in the pre-hiring stage.”

Tonmoy Shingal, COO, Mettl Inc., said, "The Online Assessments report not only uncovers many ‘symptoms’ and rising trends, but probes deeper to arrive at the reasons that drive such statistics. It is a veritable pool of incisive insights that HR professionals and recruiters will find indispensable to refine their roadmap this year."

About SHRM
SHRM India Pvt. Ltd. is an Indian Subsidiary of SHRM, the world’s largest association devoted to human resource management. Representing more than 2, 70,000 members in over 160 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession.

Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India. SHRM's mission is to support the HR professional and advance the HR profession through globally recognised certifications, collaborative communities, comprehensive resources, research, professional development opportunities, academic alliances and advisory services. For more information, please visit

About Mettl
Mettl is an online assessment platform to measure, analyze and improve people skills. It is ideal for companies looking to run multi-competency assessments for hiring, certification and training of existing employees. With Mettl one can measure, analyze and improve people skills.

Mettl focuses deeply on the science of assessments in addition to the technology around it. It is an online assessment solution for testing technical, aptitude, psychometric skills. Use readymade Online Tests or Create Online Tests yourself. For more information, please visit

No comments: