MCX-SX launches investor service centres

In keeping with its culture of promoting investor protection and education, MCX-SX, the third and India’s New Stock Exchange, launched Investor Service Centres (ISCs) at Ahmedabad, Hyderabad, Indore and Kanpur, in
addition to its existing centres.

The initiative has not only increased the Exchange’s reach to investors and market participants, but also makes it convenient for investors and market players to redress their grievances.

ISCs have Investor Grievance Redressal Committees and will also function as Regional Arbitration Centres. The centres facilitate ease of complaint registration and speedy resolution to investors, in addition to making available educational material and providing general awareness to visitors. With this, the MCX-SX has operationalized total of eight Investor Service Centres, including the earlier ones in Mumbai, Delhi, Kolkata and Chennai.

Commenting on the initiative, Mr Gopal K. Pillai, (IAS Retd.), Chairman and Public Interest Director, MCX-SX, said, “One of the most important functions of an Exchange is to protect investor interest and promote inclusive growth. Especially at a time when the retail investor participation in capital markets has been on a steady decline, it becomes important to provide adequate support and protect their interest. We will continue to engage in such activities and actions, which are in line with our commitment to transparency and investor protection.”